Category Archives: Learning


Most organizations boast of having a culture. And no one is wrong when they do so, because every organization does have a unique identity and a way its employees perceive that identity. Organizational Culture, as defined on, is “the values and behaviors that contribute to the unique social and psychological environment of an organization”. […]

Manners Matter

Calvin & Hobbes by Bill WattersonImage Courtesy & Source: Recently, I was putting together material for a leadership development initiative for our client. One chapter in a book I referenced talked about “Manners” and how sometimes the managers who are competent but fail in collaborative work are the ones who simply put, lack “manners”.[*] Seems […]

The Saga of Sales – Team Blog#2

Team Blog by Mala Dhalani – Head, Marketing Services @ IBS For someone who dreamed of the “Brand Manager” designation while at B School, I have spent the first four years of my corporate life in Sales. As if being a Sindhi was not enough, numbers assumed a different level of importance in my life […]